Política de reembolso

1. Return Shipping Fees

  • If the return is initiated by the consumer (e.g., change of mind, wrong size selected), the consumer is responsible for the return shipping fee. The specific fee depends on the express/courier company you choose.
  • If the return is due to our reasons — the goods received are damaged or incorrect — the consumer is not required to bear the shipping fee. We will cover the return shipping cost.

2. Return Address Please send your return to the following address: LE FANG 983 Ferro      Dr San Lorenzo, CA 94580 United States

3. Order Cancellation

  • Consumers may cancel an order within 【7】 days of placing it.
  • Processing time: orders are typically processed within 【2】 business days after confirmation.
  • If the consumer requests cancellation before the order ships, and the request falls within the cancellation period specified on our website, the order can be canceled free of charge.

4. Return Shipping Fee Responsibility The customer is responsible for the return shipping fee, unless the return is caused by our error (damaged or incorrect items), in which case we bear the cost.

5. Refund Method & Timing

  • Refund method: refunds will be issued to the original payment method used at checkout.
  • Refund timing: once we receive and inspect the returned item, refunds are processed within 【5】 business days. The refund will then appear in your account within 【3–7】 business days, depending on your bank or card issuer.